Shipping policy

Shipping Policy – The Core Lab

Thank you for shopping with us! We are committed to getting your favorite skincare essentials to your doorstep as quickly and reliably as possible.

Delivery Timeline

  • Standard Delivery: All orders are processed and delivered within 2 to 5 business days.

Our Delivery Guarantee

Guaranteed Timeline: We understand how important your routine is. Our 2-to-5 business day delivery window is fully guaranteed and remains unaffected by regional or local factors, including:

  • Public, national, or religious holidays.

  • Unexpected political instability or local disruptions.

We work with premier logistics partners to ensure that no matter the external situation, your package is prioritized and dispatched on schedule.

Order Tracking

Once your order is shipped, you will receive a confirmation message containing your tracking number so you can monitor your package's journey in real-time.

Delivery Issues

Please ensure your shipping address and contact number are completely accurate at checkout. If you experience any unexpected delays or issues with your package delivery, please reach out to us instantly via our official WhatsApp channel so we can resolve it for you.