Refund & Return Policy – The Core Lab

At The Core Lab, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

• Products can be returned within 7 days of delivery.

• Items must be unused, sealed, and in original packaging.

• Opened or used products are not eligible for return due to hygiene reasons.

Refunds

• Once your return is received and inspected, we will notify you about the approval status.

• Approved refunds will be processed within 5–7 business days.

• Shipping charges are non-refundable.

Damaged or Wrong Products

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with clear photos/videos for assistance.

Contact

For return or refund requests, contact us through our official store channels.

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